Security & safety

At brightwheel, we are committed to using the best technology and providing the highest levels of security. We take your trust very seriously and know how important it is that brightwheel be fast, secure, and reliable. We have done the research and are confident that brightwheel offers the very best technology and security in the industry.

Data Security

All personal information is stored by Amazon Web Services (AWS), one of the most-trusted, highly secure, cloud-based data storage solutions. Our website uses Secure Sockets Layer (SSL) to protect your data with 256-bit encryption and industry standard authentication mechanisms to ensure that your data stays secure.

Powered by AWS Cloud Computing

Information Access

A student’s brightwheel information is only accessible to the school/daycare and assigned parents/guardians. At the school, the administrator has control over access by staff members.

Privacy of Information

Brightwheel takes data security and privacy very seriously. Our engineers have worked hard to protect and encrypt your personal information, which helps keep it secure.  We do not sell personal information to any third parties and we will only use your information in accordance with our Privacy Policy. Schools/daycares can upload data, and they can access, download, or request that data from us at any time.

Billing & Banking Information

Brightwheel does not store any confidential banking information and has included the highest levels of encryption on bank transfers. No one at our company or externally has any access to any customer banking records. All families using brightwheel for payment must complete a two-step authentication process to verify their accounts.

What if I have additional questions?

If you have any questions or concerns regarding these or similar topics, please send a message to